Returns & Exchanges
We want you to be completely satisfied with your sustainable beauty ritual. If you are not happy with your Rahua purchase, we accept returns of unused or lightly used products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Carefully place the products in their original packaging or a secure shipping box to ensure they arrive back to us safely.
Print and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing